12.09.2017

Symphony GOLD

Supply chain

MERCHANDISE MANAGEMENT
Accurately manage the flow of merchandise across every channel. Dispatch the right products to the right locations cost-effectively based on reliable unified data and powerful tools to drive strategic decisions and speed response time.
VENDOR MANAGEMENT
Increase speed to shelf with enhanced retail and supplier collaboration. Predict, manage and fulfil demand profitably, while maintaining optimal inventory to minimize lost sales and keep customers satisfied.
INVENTORY OPTIMIZATION & EXECUTION
Streamline your inventory for optimal end-to-end supply chain execution. A complete set of tools to maximize supply chain performance while reducing total cost-to-serve with solutions to optimize, track and trace the flow of inventory, as well as proactively manage supply chain events.
ORDER MANAGEMENT & FULFILMENT
Ensure the products are available for your customer at the right time and at the right place. With increased online shopping and new store pick up options this solution helps to manage orders and fulfillment across any channel ensuring accuracy and providing convenience to customers.
FORECASTING & REPLENISHMENT
Gain competitive advantage, eliminate risk and satisfy customers. Minimize out-of-stocks and reduce cost-to-serve by precise management of stock levels, increasing inventory throughput and optimizing operations. Provided predictive analytical tools give visibility into every step of the supply chain to improve forecasting and replenishment.

Merchandising & Category Management

ASSORTMENT MANAGEMENT & OPTIMIZATION
Be more relevant to your customers with localized, space-aware assortments, competitive prices and compelling in-store experiences. Solutions helps with building a customer-relevant assortment and intelligent store clustering, gives shoppers optimal choice and transforms market insights into substantiated decisions.
SPACE PLANNING & OPTIMIZATION
Optimize store space across multiple formats and locations. This set of tools is aimed at manage retailer’s most valuable asset – physical store space. It delivers positive in-store experiences while driving higher performance and greater return on investment.
PRICE MANAGEMENT & OPTIMIZATION
Manage and optimize pricing across every store, region, channel and point of sale while keeping pace with changing trends among consumers, suppliers and competitors. Enables users to maximize sales and profit by defining and implementing policies as well as making precise price adjustments for any channel.

Сustomer engagement

CAMPAIGN MANAGEMENT
Transforming insights into sustainable, profitable and meaningful engagement with a personal shopping experience. A complete solution for managing omni-channel campaigns and promotions to deliver sustained customer relations and boost both planned and impulse purchases.
PROXIMITY MARKETING
Generate engagement in and out of the store by delivering customers real-time communication. This location-aware solution ensures you deliver a targeted, personalized message to shoppers in context at the right time and location and through the appropriate communications method.
SHOPPER BEHAVIOUR & MARKETING ANALYTICS
Gain actionable insights into your shopping audience. Provides business intelligence into every aspect of shopper behavior, helping to drive more personalized and impactful customer engagement.

Retail operations

WAREHOUSE MANAGEMENT
A solution to fully optimize your warehouse operations, providing real-time visibility from ordering to dispatch. Its industry-leading voice-directed warehousing technology will revolutionize a warehouse environment by coupling voice technology with existing data collection methods on a single PDA device to dramatically increase efficiency of warehouse operations and lower hardware and support costs.
STORE & CHANNEL OPERATIONS
Improves store operations and customer service across all stores and channels. Gives retailers unified control and transparency over full range of operations across any retail channel to improve productivity and decisions to ensure positive, localized customer experiences.
VIRTUAL STORE PLANNING
Create exact digital replicas of physical stores to accelerate concept to market time. This set of tools gives the power to digitally build realistic, accurate store layouts to test customer flow, queuing, planograms and product placements.